Measure the Cost of Poor Quality in Your Operations
Costs from wasted packaging materials.
Packaging waste benchmark varies by industry.
Costs from returns and refunds.
Typically 1-3% of sales revenue
Costs due to rework, scrap, and defects.
Typically 2-5% for rework and defects
Losses caused by equipment downtime and stoppages.
Typically 3-8% of capacity
Costs related to handling customer complaints and support.
Typically 0.5-2% of revenue
Miscellaneous internal losses not covered above.
Other internal losses benchmark varies by industry.
Enter your total operations cost for the selected time period
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